1) Summary (Key Points)
- What we collect: account information (name, username, email), content you provide (notes and support messages), and information collected automatically (device information, usage analytics, crash logs). With your permission, we also collect approximate or precise location.
- Photos: no facial recognition and no biometric identifiers. Photos are stored locally by default. If you upload photos/text for generation, we process once and delete from our servers immediately after processing.
- Cookies: for login and preferences in any web-based components; may include web beacons.
- Sharing: we do not sell personal information. Sharing is limited to consent, contracted processors, legal requirements, and protection of rights/safety.
- International transfers: may occur; where required we use safeguards such as Standard Contractual Clauses (SCCs).
- Your rights: access, correction, deletion, restriction, and withdrawal of consent; email us and we aim to respond within 5 business days.
2) Who We Are
Controller/Operator: Derrix Team
App: Derrix
Email: xbfrhjtuxe8230@outlook.com
3) Information We Collect
Information you provide may include your name, username, email address, notes, and customer support messages. Photos and notes are stored locally on your device by default unless you choose to upload them for specific features.
Automatically collected information may include device information, usage analytics, and crash logs.
Location (approximate or precise) is collected only when you grant permission, and you can withdraw permission at any time in your device settings.
Cookies (for web-based components) may be used for login and preferences and may include web beacons/pixels.
4) Optional AI-Assisted Features and Server Processing
Derrix may offer optional features that generate or enhance commemorative cards and written descriptions from your photos and/or text inputs ("Generation Features").
If you choose to use Generation Features: your uploads are processed on Derrix Team’s own servers, not shared with any third party, and deleted immediately after processing is complete. You control whether to upload and generate. We do not perform facial recognition and do not use uploads for training or marketing.
5) How We Use Information
- Provide, operate, and maintain the Service
- Personalize your experience
- Improve performance, reliability, and safety
- Provide customer support
- Comply with legal obligations and enforce our terms
We do not sell personal information.
6) How We Share Information
- With your consent
- With service providers (processors) under contract and only as instructed
- For legal reasons (compliance with law and lawful requests)
- To protect rights and safety
- Business transfers (subject to appropriate safeguards)
7) International Data Transfers
Information may be processed outside your country. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.
8) Security
We use safeguards designed to protect information, including encryption where appropriate, access controls, periodic reviews, monitoring, and backups. No system can guarantee absolute security.
9) Data Retention
- Account data: for as long as your account is active.
- After deletion: deleted or anonymized within 30 days unless required for legal, security, or fraud-prevention purposes.
- Usage analytics/telemetry: up to 12 months, then deleted or aggregated/anonymized.
- Support content: up to 6 months after resolution, then deleted or anonymized unless required by law.
- Generation uploads: deleted immediately after processing is complete.
10) Your Rights and Choices
You may request access, correction, deletion, restriction, or withdrawal of consent by emailing us. We aim to respond within 5 business days.
11) Children / Age Limit
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from anyone under 17.
12) Changes
We may update this Privacy Policy from time to time and will update the effective date above.